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Privacy Policy

GRIPA has created this Policy Statement to demonstrate our firm commitment to protecting your privacy. This Policy Statement describes the information gathering and dissemination practices for This Policy Statement establishes how GRIPA will use information we gather about you from your visit to our web site. The privacy of our customers is of utmost importance to GRIPA.


GRIPA is the sole owner of the information collected on this site. Information provided by visitors to the GRIPA web site will be used only for the purposes of GRIPA and will not be intentionally shared with anyone else. GRIPA does not disclose, give or sell any personal information about visitors to our web site. GRIPA collects information from users on our web site in some or all of the following ways:

  • Registration — In order to use certain parts of this web site, users may be asked to first complete a registration form. During registration, users may be asked to give their contact information (such as user name, password, name, address, telephone number, fax number, and email address). A registered user is no longer anonymous to GRIPA. Identifying information of registered users is used only to allow user access to restricted parts of our site, thereby ensuring that restricted information will not be provided to unauthorized users. GRIPA does not share specific individual information about a user without the user’s consent.
  • Log Files — Like most web sites, GRIPA collects statistical information through a log file of IP addresses. The log files tells us which pages of the GRIPA web site were visited and how often the pages were visited. GRIPA uses the logfile information to help us develop content that responds to the interests of our site visitors. IP addresses are not linked to personally identifiable information.
  • Email — By sending us an electronic mail message, you may be sending us personal information (e.g., name, address, email address). We may store the name and address of the requester in order to respond to the request or to otherwise resolve the subject matter of your email. If you contact GRIPA in writing we may keep a record of that correspondence.
  • Surveys — From time to time our site may request information from users via surveys. Participation in these surveys is voluntary and the user therefore has a choice whether or not to disclose this information. Although we encourage users to participate in such surveys, failing or refusing to respond to a survey will in no way affect a user’s access to the web site. Information requested in a survey may include contact information (such as a name and address) and demographic information (such as zip code, specialty). Survey information will be used for purposes of education or improving the use and satisfaction of this site.
  • Cookies — In the event you wish to personalize your Quick View, a cookie is necessary, however you may access all areas of the web site without the use of cookies.


If a user’s personally identifiable information changes (such as your zip code), or if a user no longer desires our services, GRIPA will endeavor to provide a way to correct, update or remove that user’s personal data. To correct your personal information, please email



This site has security measures in place to protect the loss, misuse and alteration of the information under our control. GRIPA encourages users to explore and implement ways of protecting information obtained from the GRIPA web site and other sensitive information that resides on the user’s personal computers or networks. Such methods may include firewalls, unique user logins, and/or encryption technology as appropriate.



GRIPA will not share any personal information that can identify any individual person without that person’s permission.

If GRIPA cooperates with another party to provide specific services, we may share names, or other contact information with the third party for users who request such services. These parties are not allowed to use personally identifiable information except for the purpose of providing requested services. In any case, information disclosed to the third party is limited to the minimum necessary.

While GRIPA strives to protect sensitive information online, we also strive to protect user information offline. All of our users’ sensitive information is restricted in our offices. Only employees who need the information to perform a specific job (for example, a Provider Relations representative) are granted access to personally identifiable information. All GRIPA employees are kept up to date on our security and privacy practices.



If GRIPA decides to change our privacy policy, we will post those changes on our web site so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point GRIPA decides to use personally identifiable information in a manner different from that stated at the time it was collected, we will request permission from users before any such new use. Without specific permission from users, GRIPA will use information in accordance with the privacy policy in effect when their information was collected.




GRIPA provides online information as a service to our authorized users and others from the general community who may visit our web site. The information contained in this site is presented as an educational resource only. Errors and omissions may occur and information may be outdated or no longer relevant. GRIPA HEREBY DISCLAIMS ANY WARRANTY, EXPRESS OR IMPLIED, AS TO ANY MATTER RELATING TO THE PROVISION OF INFORMATION OR SERVICES THROUGH THE GRIPA WEB SITE INCLUDING BUT NOT LIMITED TO ANY EXPRESS OR IMPLIED WARRANTIES AS TO MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE.

Information provided on the GRIPA web site should never take the place of the advice and recommendations of your personal physician. If you suspect you have a health problem, please visit a health care professional. GRIPA HEREBY DISCLAIMS ANY AND ALL LIABILITY FOR DIAGNOSIS AND TREATMENT DECISIONS AND ANY ACTIONS TAKEN OR NOT TAKEN IN RELIANCE UPON INFORMATION CONTAINED IN THIS WEB SITE. ALL DIAGNOSIS AND TREATMENT DECISIONS SHALL BE AND REMAIN THE RESPONSIBILITY OF THE TREATING PROFESSIONAL.

Once information is downloaded from the GRIPA web site it is no longer under the direction and control of GRIPA. Although GRIPA obtains reasonable assurances from authorized users, GRIPA cannot control the use or disclosure of the information once it has left the GRIPA web site. GRIPA therefore will not be responsible for the inappropriate or unauthorized acts of visitors or authorized users with respect to information obtained from the web site.



All material contained within the GRIPA web site is the sole property of GRIPA. Visitors and authorized users may download, print or transmit information from this web site for personal and professional use. Any other reproduction or redistribution of all or part of this material is prohibited without the express written consent of GRIPA. Any reproduction of illustrations or photographs appearing on these pages is strictly prohibited. All other rights are reserved.



GRIPA makes every effort to ensure the accuracy and reliability of the information appearing on this web site. GRIPA’s web site contains links to other web sites as a service to our readers. Sites linked to and from this web site are not controlled or endorsed by GRIPA. GRIPA makes no representations or warranties with respect to the accuracy or suitability of any information or services provided on such sites and shall have no responsibilities or liabilities whatsoever for the content or privacy practices of any such linked site or any link or linking program at any time. If you decide to access any of the third party sites linked to this site, you do so entirely at your own risk. GRIPA hereby disclaims any rights to trademarks, service marks, tradenames, logos, copyrights, patents, domain names or other intellectual property interests of third parties. This privacy statement applies solely to information collected by GRIPA’s web site. We encourage our visitors and authorized users to be aware of when they leave our site and to read the privacy statements of other web sites they may visit.


Conditions of Usage for Authorized Users


Certain parts of the GRIPA web site are for the use of authorized users only. Users authorized to access these portions of the web site are required to logon. Authorized users who access the restricted portions of the web site are consenting to system monitoring. Unauthorized use of, or access to, the restricted portions of the web site may subject you to disciplinary action and criminal prosecution.



GRIPA reserves the right to terminate access of any authorized user for any inappropriate use of the web site.



If you have any questions about this privacy statement, the practices of this site, suggestions for the GRIPA web site or complaints or concerns, you can contact:

100 Kings Highway South
Suite 2500
Rochester, NY 14617


For viewers under eighteen (18) years of age, parental permission is required prior to submitting personal information to our web site.